Revenue Collection

Streamlining revenue collection with precision and efficiency, we support municipalities in ensuring seamless cash flow for essential services through tailored solutions. Our services include prepaid vending, arrears collection, and prompt bill payments, all guaranteed for accuracy and reliability.

Revenue Assurance

Cigicell provides streamlined solutions for municipalities, including credit control, indigent management, meter funding models, audits, and data quality management, optimizing revenue collection and citizen satisfaction while ensuring financial sustainability.

About us

We ensure financial stability for municipalities.

We are a Level-1 B-BBEE company and the leading Revenue Assurance service provider for Municipalities throughout South Africa. Cigicell was established in 1998 and with an extensive track record in revenue collection and assurance, Cigicell collects in excess of R30 billion worth of prepaid electricity annually for more than 95 municipalities and Eskom.

Why choose us

Our comprehensive services and the deployment of the best available technical solutions are designed to streamline revenue collection and safeguard against potential revenue losses. With our experienced team of professionals by your side, you will have experts that have a deep understanding of the unique financial challenges faced by municipalities. We will provide the necessary knowledge and skills to develop customised solutions that meet your specific objectives.

At Cigicell, we are committed to excellence in all aspects of our work, from identifying and recovering revenue losses to ensuring compliance with all applicable regulations and standards. Our goal is to help municipalities maximise revenue and protect their financial interests, while also simplifying and streamlining their revenue assurance processes.

We work closely with our clients to understand their unique requirements, and provide solutions and ongoing support to ensure their revenue assurance processes remain effective and up-to-date. Our team is always available to answer questions, provide training, and offer advice on revenue-related matters.